eMultiChannel
Your direct access to all sales channels
The MultiChannel module gives you direct control of your sales channels from a single platform. Integrate numerous additional sales channels, extend your coverage and put yourself wherever your customers are.
Sell online in your own eShop, via a call centre, in retail stores or on marketplaces like Amazon and eBay. With Commerce Cloud and the MultiChannel module you can control all of these and many other channels. Our interfaces to MultiChannel elements such as marketplaces, distribution channels and shop systems are easy to integrate via a simple configuration. The interfaces to the most important sales channels and to well-known trading partners are already fully integrated for you in advance.
The MultiChannel module lets you attract customers in to a system where shopping will be a real experience - and this ensures you achieve your maximum sales potential!
BENEFITS
Simple extension of coverage through many additional marketing channels
Greater revenue through well-known and important sales channels
Simple configuration and direct connection to your system – without interfering with existing processes or data
Active inventory control in all channels
Differential pricing, product presentation and control of goods for each channel
FUNCTIONS
ONLINE SHOP SYSTEMS
In combination with the MultiChannel module, the Commerce Cloud offers you lots of existing interfaces to a wide range of shop systems. This means connecting up your online shop is child’s play. Along with proprietary solutions, it is also quick and easy to integrate in-house developments and non-embedded systems via our open interfaces.
ONLINE MARKETPLACES
Take advantage of the reach of well-known online marketplaces to increase your sales, or take a step towards internationalisation with a few simple tools. Our MultiChannel module is designed with tightly integrated interfaces to our marketplace partners, such as Amazon, eBay, real.de, Rakuten or Allyouneed.
ONLINE MARKETING CHANNELS
Exclusive online distribution channels such otto.de and plus.de provide access to a large customer base. We provide you with the technical foundation to make it really simple for you to partner up with these retail giants.
Requires: eCommercePIM module
- The MultiChannel module can only be used with the eCommercePIM module.
Individual channels may levy a surcharge.
More Modules
RetailIntegration |
Full branch and specialist store integration including ship-from-store, reserve-in-store, return-in-store. |
| + |
Payment Management |
Management of all payments, invoice and credit note creation, split payments etc. |
| + |
eMultiChannel |
Connection to successful channels, such as eBay, Amazon etc. to extend coverage or to exploit residual stock. |
| + |
RetailIntegration |
Full branch and specialist store integration including ship-from-store, reserve-in-store, return-in-store. |
| + |
Payment Management |
Management of all payments, invoice and credit note creation, split payments etc. |
| + |
eMultiChannel |
Connection to successful channels, such as eBay, Amazon etc. to extend coverage or to exploit residual stock. |
| + |
RetailIntegration |
Full branch and specialist store integration including ship-from-store, reserve-in-store, return-in-store. |
| + |
Payment Management |
Management of all payments, invoice and credit note creation, split payments etc. |
| + |
eMultiChannel |
Connection to successful channels, such as eBay, Amazon etc. to extend coverage or to exploit residual stock. |
| + |
